Life happens. We understand. Kids get sick. Work runs late. Plans change. We ask you to let your therapist know as soon as possible if you cannot attend, so that time can be offered to someone else. We do not require 24 hours’ notice.

● Cancel at least one hour before your appointment: No cancellation fee.
● Cancel less than one hour before your appointment: If you reschedule into another available time during the same week, we will waive the cancellation fee.
● Cancel less than one hour before your appointment and do not reschedule that week, or miss your appointment without notice: A $75 fee applies.

You can notify us by phone, text, or email. A rescheduled appointment depends on your therapist’s availability that week. We will review the policy with you before your first session.
 

Scheduling questions
Call 214-267-9001 or email appointments@familyforwardtherapy.net for general questions. Please do not send sensitive clinical details by email.
 

Urgent help
If you or someone else is in immediate danger, call 911. In the United States, call or text 988 for the Suicide & Crisis Lifeline. This appointment form is not monitored for emergencies.